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Stairlift FAQ

How Much Will A Stairlift Cost?

Stairlift costs differ depending on what kind of stairs you have. If you require a straight stairlift then costs will start at 1395.00, or for a curved stairlift solution the costs begin from 2995.00, this is because curved stairlifts require custom rails to be built and fitted. You can opt for a reconditioned stairlift that is the same as a new one except it is pre-owned and Oakland Stairlifts thoroughly check their reconditioned stairlifts before sale. Finally you could have a rental stairlift installed, these come at a monthly cost and are used mainly as a temporary solution, however they can be more permanent if after a while you wish to purchase one.

How Do Stairlifts Work?

Stairlifts run on a rail that is usually built of aluminium. This rail ascends your stairs and the stairlift is fitted directly to it. The motor in the stairlift then pulls the stairlift and its occupant up the stairs with ease.

How Long Will It Take To Install My Stairlift?

Usually stairlifts only take a few hours to install, if you also need a previous stairlift removing this process could be extended over 2 days in an effort to cut down how much you are disturbed for at any one time.

does My Stairlift come With A Warranty?

All of Oakland's new stairlifts come with a 2 year warranty and the reconditioned stairlifts come with a 1 year warranty. However, Oakland provides the option for customers to extend their warranty in the form of Oakland's aftercare service. This service means that an engineer will come out to fix your stairlift whenever it breaks, even Christmas day.

Will My Staircase Be Useable Once My Stairlift Is Fitted?

All of the stairlifts that Oakland provide can be neatly folded so that they take up as little space as possible, this then allows enough space for others to use your staircase as usual.

Oakland Stairlifts

Oakland Stairlifts are a stairlift company that are completely dedicated to helping our customers. We hope that you have found this stairlift FAQ page useful, if you have any questions that weren't answered here please call us free on 0800 195 9790 and we will give you the answers you need.

How Much Will A Stairlift Cost Me?

Stairlift costs differ depending on what kind of stairs you have. If you require a straight stairlift then costs will start at 1395.00, or for a curved stairlift solution the costs begin from 2995.00, this is because curved stairlifts require custom rails to be built and fitted. You can opt for a reconditioned stairlift that is the same as a new one except it is pre-owned and Oakland Stairlifts thoroughly check their reconditioned stairlifts before sale. Finally you could have a rental stairlift installed, these come at a monthly cost and are used mainly as a temporary solution, however they can be more permanent if after a while you wish to purchase one.

How Do Stairlifts Work?

Stairlifts run on a rail that is usually built of aluminium. This rail ascends your stairs and the stairlift is fitted directly to it. The motor in the stairlift then pulls the stairlift and its occupant up the stairs with ease.

How Long Will It Take To Install My Stairlift?

Usually stairlifts only take a few hours to install, if you also need a previous stairlift removing this process could be extended over 2 days in an effort to cut down how much you are disturbed for at any one time.

Does My Stairlift Come With A Warranty?

All of Oakland's new stairlifts come with a 2 year warranty and the reconditioned stairlifts come with a 1 year warranty. However, Oakland provides the option for customers to extend their warranty in the form of Oakland's aftercare service. This service means that an engineer will come out to fix your stairlift whenever it breaks, even Christmas day.

Will My Staircase Be Useable Once My Stairlift Is Fitted?

All of the stairlifts that Oakland provide can be neatly folded so that they take up as little space as possible, this then allows enough space for others to use your staircase as usual.

Oakland Stairlifts

Oakland Stairlifts are a stairlift company that are completely dedicated to helping our customers. We hope that you have found this stairlift FAQ page useful, if you have any questions that weren't answered here please call us free on 0800 195 9790 and we will give you the answers you need.

Are Stairlifts Noisy When Operational?

Most modern stairlifts, like the ones available from Oakland Stairlifts are quiet and smooth as they ride up the staircase. D.C. battery stairlifts are the quietest stairlifts available on the UK market and they have the smoothest stop/start action.

I Am Unable To Sit Or Bend In Order To Use A Stairlift

Most stairlift manufacturers, around 95?, produce stairlifts specifically designed for those with a condition that means they are unable to sit or bend. 'Perch' or 'Standing stairlifts' are built to accommodate the user riding them while standing up.

What Is The Maximum Weight my Stairlift Can Carry?

Every stairlift has a safe working load or SWL, that is usually around 18 Stone. However there are manufacturers that produce high torque drive heavy duty stairlifts that can carry up to and above 25 Stone.

Will My Stairlift Work In A Power-Cut?

Only the more modern stairlifts that operate with a D.C. Battery will function in a power-cut. These modern stairlifts are capable of doing about 24 full trips up and down the stairs before they need to be recharged. This means that if there is a power-cut the stairlift will have enough power to last until the utilities company can restore the electricity.

What Is The Difference Between D.C. Battery Stairlifts And Electric Stairlifts?

An electric stairlift that runs from your usual 240V Mains power supply is called an A.C. stairlift. These stairlifts have a cable that feeds power to the stairlift motor, and many stairlift manufacturers have designed different ways of accomplishing this with alternate versions of their products.

A D.C. Battery stairlift runs off sealed lead acid batteries, these are generally stored somewhere inside the stairlift itself. To charge these batteries the stairlift must be parked at the top or bottom of the stairlift track, which will have charging copper contact strips. This means that the battery should be fully charged in the event of a power-cut.

How Safe Are Reconditioned Stairlifts?

Reconditioned stairlifts should be 100? safe wherever you purchase them from. Oakland Stairlifts put all of their reconditioned stairlifts through a rigorous 22 point check before they are put on sale. This check locates any faults that there may be with a stairlift which are then repaired to bring the stairlift to a high standard.

What On-Going Care Do I Need To Consider For My Stairlift?

A stairlift needs to be serviced every 12 months to ensure that it is operating to its fullest potential. These services need to be carried out by a fully qualified engineer that is regulated by providing service report certificates. Oakland Stairlifts offer an extended aftercare service that will cover stairlift services but also provide a 24 hour call out line if your stairlift breaks inexplicably in the night or during a holiday when no one else can come out to fix it.

How Do I Know That A Stairlift Company Is Reputable?

The only way to know for certain if a stairlift company is reputable is to have a first-hand account of their services. You can ask your family or friends for their experiences in dealing with a company or, failing that read the customer reviews on a company's website. Oakland Stairlifts has a page dedicated to their customer feedback in order to put new customers at ease.

If My Stairlift Has Spindles Joining the Stairs To the Banister Will I Still Be Able To Have A Stairlift?

If you have spindles joining your stairs to your banister then they will need to be filled in if you require a stairlift. The reason for this is that it is a safety hazard for stairlift users to have spindles on a staircase as the users feet could slip off of the footrest and get stuck in the spindles. The stairlift company you purchase your stairlift from will be able to fill in your spindles for you.

What Type Of Stairlift Control Will I Be Able to Use?

The main type of stairlift control is a button that must be pressed for the entire length of the trip up or down the stairs. This can be quite painful for someone with arthritis or a similar joint problem. In these cases it is better to have a joystick controlled stairlift as it takes the pressure off of the fingers and wrist when using a stairlift.

Attendant controls are another form of stairlift control that is usually found in care homes. The attendant controls are a remote both at the top and bottom of the staircase which allows a friend/relative or carer to control the stairlift as it goes up and down the staircase. This is great for those that cannot use controls themselves as they no longer have to. An attendant control is usually located at the top and bottom of the staircase in order for someone to provide assistance to the user from wherever they are.

How Will People Get Past My Stairlift If I Cannot Fold The Arms And Legs?

Many people struggle with folding the arms and legs of a stairlift up when they have finished using it. If a user cannot bend down then this can be something that stops them from buying a stairlift. Manufacturers have designed many solutions to this problem. There are certain stairlifts that have a link between the arms and legs which means that when the arms are folded up the legs follow. There are some stairlifts that have a button to automatically raise both the arms and legs, however if you require this you must make sure that you ask for this feature specifically.

How Can I Have A Stairlift If It Will Block Access To A Room At The Top Or Bottom Of My Stairs?

A stairlift rail can get in the way of doorways at the top or bottom of the staircase. A 'folding track' or 'hinged rail' stairlift is designed to stop this problem from occurring if it would be an issue in a user's home. These stairlifts have tracks that can have sections folded away when not in use in order to stop them blocking doorways. This also removes the potential tripping hazard that everyone is at risk from when there is a stairlift track. If you require this feature you need to consider prior to going in store, whether you need an automatic folding track or a manual folding track that you must fold yourself.

Straight Stair Type

Below are a few common
straight stair types:

Straight

Straight 90 Fan Turn

Straight 90 Flat with stap

If one of these resemble your stairs then a straight stairlift is the one for you.

If not, click here to see more typical stair configurations.

For any questions or if you like to receive a free quotation please call us on:
0800 195 9790
or email:
info@oaklandstairlifts.co.uk